Privacy Policy
Last updated: 2 September 2026
At R2D – Ready2Deploy (“R2D”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or engage with our test automation consulting and Test Automation as a Service (TaaS) services.
R2D operates in New Zealand and handles personal information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
Depending on how you interact with R2D, we may collect information such as:
- Your name
- Email address
- Phone number
- Company or organisation name
- Job title or role
- Information you provide through our contact or enquiry forms
- Information you provide when discussing potential projects or services
- Communications between you and R2D
- Technical information about your use of our website, such as browser type, device type, IP address and website usage information
- Information provided when downloading resources, subscribing to updates, or requesting information from us
We aim to collect only the information reasonably necessary to provide our services, communicate with you, improve our website, and operate our business.
2. How We Collect Information
We may collect personal information directly from you when you:
- Submit an enquiry through our website
- Contact us by email, phone, LinkedIn or another communication channel
- Request information about our services
- Engage R2D for test automation or consulting services
- Subscribe to communications or resources
- Participate in a meeting, consultation, assessment or discovery session
We may also automatically collect limited technical information when you use our website through cookies, analytics technologies and server logs.
In some circumstances, we may receive business contact information from publicly available professional sources, referrals, business partners, or organisations you represent. Where applicable, we will handle information collected indirectly in accordance with New Zealand privacy requirements.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Understand your organisation’s testing and automation requirements
- Provide proposals, assessments and consulting services
- Deliver R2D’s test automation services
- Manage our relationship with clients and prospective clients
- Arrange meetings and communicate about projects
- Provide technical support
- Improve our website, services and customer experience
- Analyse website usage and performance
- Maintain business and project records
- Protect the security of our systems and services
- Comply with legal, regulatory and contractual obligations
- Send relevant business communications where you have requested them or where permitted by law
We will not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by law.
4. Test Automation and Client Data
As a test automation consultancy, R2D may work with client-provided systems, testing environments, applications, test data, documentation, repositories or other technical information.
We treat client information as confidential and use it only for the purposes agreed with the client.
Where possible, R2D encourages the use of non-production, anonymised or synthetic test data for automation activities.
Where personal or production data must be accessed as part of an engagement, appropriate access controls, security practices and contractual requirements will be applied.
R2D does not sell client data or use confidential client information to train publicly available AI models without appropriate authorisation.
5. AI and Automation Tools
R2D may use modern automation, software development and artificial intelligence tools to assist with activities such as analysis, test development, documentation, productivity and technical delivery.
Where AI-assisted tools are used, we aim to apply appropriate human review and security controls.
Confidential client information or personal information will not be intentionally submitted to third-party AI services where doing so would breach our contractual, privacy or confidentiality obligations.
Our approach is based on AI with human intervention, with professional oversight remaining part of our delivery process.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance and usability.
These technologies may collect information such as:
- Browser and device type
- Approximate location
- Pages visited
- Time spent on pages
- Referring websites
- Website interactions
- IP address or similar technical identifiers
Some cookies may be necessary for the website to function correctly, while others may be used for analytics.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share information only where reasonably necessary with:
- Technology and cloud service providers
- Website hosting providers
- Email and communication service providers
- Analytics providers
- Professional advisers such as accountants or legal advisers
- Contractors or delivery partners working with R2D where appropriate
- Government, regulatory or law-enforcement authorities where required by law
Where third-party providers process information on our behalf, we expect them to handle that information appropriately and securely.
8. Overseas Service Providers
Some technology, cloud, analytics, communication or software providers used by R2D may operate or store information outside New Zealand.
Where personal information is disclosed to an overseas organisation, R2D will take reasonable steps to ensure the information receives appropriate privacy protection in accordance with applicable New Zealand privacy requirements.
9. Data Security
We take reasonable technical and organisational measures to protect personal and confidential information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
Depending on the nature of the information and engagement, these measures may include access controls, authentication, secure cloud services, restricted permissions and other appropriate security practices.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet legal and contractual requirements.
When information is no longer required, we may securely delete, anonymise or dispose of it.
11. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you may have the right to:
- Ask whether we hold personal information about you
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate, incomplete or misleading
If you would like to exercise these rights, please contact us using the details below.
We may need to verify your identity before providing access to personal information.
12. Marketing Communications
If you subscribe to R2D communications or receive marketing material from us, you can opt out at any time.
Where an unsubscribe option is provided, you can use that option or contact us directly and ask to be removed from future marketing communications.
We may still contact existing clients regarding active projects, contractual matters or important service-related information.
13. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
R2D is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of those services before providing personal information to them.
14. Privacy Breaches
If R2D becomes aware of a privacy breach, we will assess and respond to the incident in accordance with applicable New Zealand privacy requirements.
Where a breach is likely to cause serious harm, we will take the steps required under the Privacy Act 2020, including appropriate notification where required.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our website
- Our services
- Technology we use
- Our business operations
- Legal or regulatory requirements
The latest version will be published on this page with an updated “Last updated” date.
16. Contact Us
If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a privacy concern, please contact:
R2D – Ready2Deploy
New Zealand
Email:
Website: www.ready2deploy.co.nz
Please include “Privacy Request” in the subject line where appropriate.